Personal Information on This Website
This notice concerns the information associated with our CrownGreen guides and reader correspondence. It applies to this independent publishing website, rather than the casino's account system or another destination opened through a link.
You are not asked to provide a player password, verification file or payment credential to read our explanations. Those materials are not appropriate for a message to our editors.
The Context in Which Information Appears
Information can be connected with a voluntary message or with the technical delivery of a page. Each context has its own purpose.
| Interaction | Examples of relevant information |
|---|---|
| Asking about an article | Reply details, page reference and question |
| Reporting a display fault | Browser, device and description of the affected element |
| Requesting a page | Network address, resource requested and access time |
The information can help us respond, evaluate a proposed correction or understand a website problem. Include no more personal detail than the enquiry requires.
Website Suppliers and Outside Destinations
Hosting and other technical suppliers may handle records needed for their work. The information involved should relate to the function provided, such as serving content or managing correspondence.
Following a link to CrownGreen creates a separate interaction with that service. Information entered there, including registration or verification details, is covered by its own practices. An editorial enquiry here cannot amend records kept independently by the operator.
Cookies and Commercial Referrals
Website functions, remembered choices and measurement tools may use cookies or similar browser storage. Commercial links may also contain an identifier used for referral attribution.
Your browser can show and remove stored data, restrict storage and apply privacy preferences. Any choice tool offered on this website applies to the options described in that tool. Some functions can be affected when the storage they need is blocked.
A referral relationship does not permit our team to view a player's private account. Removing a saved browser item also does not delete records already created at an external destination.
Retention and Requests to Review Information
Information should remain connected with the reason for holding it. An enquiry may need to be retained while it is being addressed; a technical record may be useful during maintenance or incident investigation. These purposes need not share a single retention period.
For a request about your information on this website:
- Refer to the earlier message or interaction.
- Identify the details you want us to locate.
- Describe whether you seek access, correction or removal.
Use the contact details shown on this site. A request may require enough confirmation to establish that it concerns the sender's information, without disclosing a casino password or authentication code.
Safe Correspondence and Notice Updates
Remove personal notifications and other people's details from any screenshot of a public page. Account documents and payment evidence requested by the casino should be submitted only through its designated process.
This notice can change when website functions or the practices described here change. It remains limited to this website and does not govern data held within an external player account.